PRIVACY POLICY.

The purpose of this policy is to inform data subjects about the various processing operations carried out by this organisation through the website and which affect their personal data in accordance with the provisions of Organic Law 3/2018, of 5 December, on the Protection of Personal Data and Guarantee of Digital Rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. IDENTIFICATION AND CONTACT DETAILS OF THE PERSON RESPONSIBLE.

The organisation FLORISTERIA SUECA 13 , established in C/ SUECA, 13 (46006 VALENCIA) with registered office at  TAX IDENTIFICATION NUMBER (N.I.F.) 24464233-F , contact phone: 612 483 363 and email [email protected]

• PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.  
• USERS/NAVIGATORS OF THE WEBSITE OF THE RESPONSIBLE PARTY.

We will process your personal data provided through our web forms in order to:

• To deal with requests, complaints and incidents transferred through our contact channels incorporated in the website.
• To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
• To comply with the legal obligations that are directly applicable to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.
• Where appropriate, sending commercial communications relating to the goods or services that make up our activity, and/or news or bulletins related to our sector.
• Manage and send you the requested quotation.
• We manage your data to schedule the requested appointment.
• CLIENTS.

We will process your personal data provided through our web forms in order to:

• The management of the commercial relationship.
• The provision of the services you have contracted from us.
• Handling of the shipment and reception of the product purchased through this website.
• Administrative, accounting and tax management.
• To deal with requests, complaints and incidents transferred through our contact channels incorporated in the website.
• To understand the behaviour of the surfer within the website in order to detect possible computer attacks on our website.
• Where appropriate, to carry out lotteries.
• Where appropriate, sending commercial communications relating to the goods or services that make up our activity, and/or news or bulletins related to our sector.
• To comply with the legal obligations that are directly applicable to us and regulate our activity.
• To protect and exercise our rights or respond to claims of any kind.

LEGAL BASIS FOR PROCESSING.

• USERS/NAVIGATORS ON THE WEBSITE OF THE RESPONSIBLE PARTY.

• In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data..
• In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data., but may exercise, where appropriate, the rights recognised in paragraph eight of this policy

• CLIENTS.
• Execution of a contract to which it is a party or application of pre-contractual measures. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• In the consent you have given us to process your data for purposes unrelated to the development or execution of the existing contract. Refusal to provide your personal data will make it impossible to process your data for the aforementioned purposes.
• To comply with the legal obligations that apply to us. In this case, the data subject may not refuse the processing of personal data..
• In our legitimate interest to protect our image, business and track record by preventing attacks on our website. In this case, the data subject may not refuse the processing of personal data., but may exercise, where appropriate, the rights recognised in paragraph eight of this policy

TIME LIMITS OR CRITERIA FOR DATA RETENTION.

The personal data provided will be kept for the time necessary to fulfil the purposes for which they were originally collected.

Once the data are no longer necessary for the processing in question, they will be kept duly blocked in order to, where appropriate, make them available to the competent Public Administrations and Bodies, Judges and Courts or the Public Prosecutor's Office, in accordance with the statute of limitations period for any actions that may arise from the relationship maintained with the customer and/or the conservation periods provided for by law.

Data blocking period:

• THE CIVIL CODE.  Between 5 or 15 years, depending on the case, in accordance with the provisions of Article 1964.2 of the aforementioned law.
• THE COMMERCIAL CODE. For 6 years, in accordance with the provisions of Article 30 of the aforementioned legal body. This applies to commercial information related to (invoices issued and received, receipts, corrective invoices, bank documents, etc.). 
• THE GENERAL TAX LAW. For 4 years in accordance with Articles 66 to 70 of the aforementioned body of law. It applies to information related to tax obligations.
• AUTOMATED DECISIONS AND PROFILING.

The website does not make automated decisions or create profiles.

• TARGET AUDIENCE.

For the duration of the processing of your personal data, the organisation may transfer your data to the following recipients:

• Judges and Courts.
• State Security Forces and Corps.
• Other competent public authorities or bodies, where the controller is under a legal obligation to provide the personal data.

Banks and Financial Institutions, in the event that you contract us.

• INTERNATIONAL DATA TRANSFERS.

The organisation does not carry out any International Data Transfer.

• RIGHTS.

Interested parties may exercise at any time and free of charge the rights of access, rectification and erasure, as well as to request the restriction of the processing of their personal data, to object to the processing, to request the portability of their personal data (where technically possible) or to withdraw the consent given.and, where appropriate, where applicablenot be subject to a decision based solely on automated processing, including profiling. 

To do so, you may use the forms provided by the organisation, or send a letter to the postal address or e-mail address indicated above. In any case, your application must be accompanied by a photocopy of your ID card or equivalent document, in order to prove your identity. 

In case you feel that your rights concerning the protection of your personal data have been violated, especially when you have not obtained satisfaction in the exercise of your rights, you may lodge a complaint with the competent Data Protection Supervisory Authority. (Spanish Data Protection Agency), through its website: www.agpd.es.

In compliance with the provisions of article 21 of Law 34/2002 on information society services and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe by sending an e-mail to [email protected], with subject line  "LOW". or by doing click in the mailbox *to unsubscribe*.

• VERACITY OF THE DATA.

The interested party guarantees that the data provided are true, accurate, complete and up to date; undertaking to inform of any change with respect to the data provided, through the channels provided for this purpose and indicated in point one of this policy. He/she shall be liable for any damage or harm, both direct and indirect, that may be caused as a result of non-compliance with this obligation.

In the event that the user provides data of third parties, he/she declares that he/she has the consent of the interested parties and undertakes to provide them with the information contained in this clause, exempting the organisation from any liability arising from failure to comply with this obligation.

Last revised: 13 JULY 2022

Cookies policy

The purpose of this policy is to inform interested parties about the cookies used by this website in accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016.

1. USE OF COOKIES. WHAT ARE COOKIES?

Cookies are files that are downloaded to your computer, smartphone or tablet when you access certain websites. The use of cookies offers numerous advantages in the provision of services of the Information Society, since, among others: (a) facilitates user navigation on the Website; (b) facilitates user access to the different services offered by the Website; (c) prevents the user from reconfiguring predefined general characteristics each time they access the Website; (d) favours the improvement of the operation and services provided through the Website, following the corresponding analysis of the information obtained through the cookies installed; (e) allow a Web Site, among other things, to store and retrieve information about the browsing habits of a user or their equipment and, depending on the information they contain and the way they use their equipment, they can be used to recognise the user.

Most browsers accept cookies as standard and, independently of them, allow or prevent temporary or stored cookies in the security settings.

Please note that in order to use and have a better browsing experience, you must have cookies enabled, especially those of a technical nature that are necessary to identify you as a registered user each time you access this website.

If you do not wish to receive cookies, please configure your Internet browser to erase them from your computer's hard drive, block them or warn you if they are installed.

2. WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?

Cookies used on this website.

In accordance with the guidelines of the Spanish Data Protection Agency, we proceed to detail the use of the cookies that this website uses, in order to provide you with as much information as possible.  

Proprietary Cookies:

These are those that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

Third Party Cookies:

Cookies are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

Below is the list of those we use:

Fernando Javier Quiroz Aranda (Floristeria Sueca 13) is not responsible, in any case neither for the content nor for the veracity of the policies and/or conditions of use and privacy of third parties included, through links, in this policy.

3. CONSENT

In relation to the use of cookies on this website described in the previous section, the user authorises and consents to their use in the following way: When the user accesses our web page, he/she will see a notice indicating that cookies are used, and the user can accept or reject the use of these by pressing the accept/accept all button, manage his/her preferences through the configuration of the panel and/or his/her browser. If the user does not press the accept button, does not configure their browser or panel and continues to browse the website of Fernando Javier Quiroz Aranda (Floristería Sueca 13) using its services, the user accepts the use of the necessary cookies on this website.

4. HOW TO BLOCK OR DELETE INSTALLED COOKIES

You can allow, block or delete cookies installed on your computer by configuring your browser options. You can find information on how to do this, in relation to the most common browsers in the links below:

Explorer: https://support.microsoft.com/es-es/kb/278835

Microsoft Edge: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

Chrome:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=esttp://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

Safari: http://support.apple.com/kb/ph5042.

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

We inform you, however, of the possibility that the deactivation of a cookie may prevent or hinder browsing or the provision of the services offered on the website.

4. MODIFICATIONS

This cookies policy may be modified according to the legal requirements established or in order to adapt this policy to the instructions issued by the Spanish Data Protection Agency.

For this reason, we advise users to periodically visit our cookie policy.

When there are significant changes to this policy, we will, to the best of our ability, notify users of these changes by posting a notice on our website.

If you have any doubts about this cookies policy, you can contact Fernando Javier Quiroz Aranda (Floristería Sueca 13) at the following e-mail address: [email protected]

Last review: 13 July 2022