Privacy Policy

PRIVACY POLICY.

The purpose of this policy is to inform data subjects about the various processing activities carried out by this organization through its website that affect their personal data, in accordance with the provisions of Organic Law 3/2018 of December 5 on the Protection of Personal Data and the Guarantee of Digital Rights, and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

  1. IDENTIFICATION AND CONTACT INFORMATION OF THE DATA CONTROLLER.

The organization FLORISTERIA SUECA 13, located at C/ SUECA, 13 (46006 VALENCIA), with  Tax ID Number. 24464233-F, contact phone number: 612 483 363, and email address: floressueca13@gmail.com

  • PURPOSES OF THE PROCESSING OF YOUR PERSONAL DATA.  
  • USERS/VISITORS TO THE CONTROLLER'S WEBSITE.

We will process the personal data you provide through our web forms for the following purposes:

  • Respond to requests, complaints, and issues submitted through the contact channels available on our website.
  • To understand user behavior on the website in order to detect potential cyberattacks on our website.
  • To comply with the legal obligations that are directly applicable to us and govern our business activities.
  • To protect and exercise our rights or respond to claims of any kind.
  • Where applicable, we may send you marketing communications regarding the goods or services that are part of our business, and/or news or newsletters related to our industry.
  • Process and send you the requested quote.
  • We process your information to schedule the requested appointment.
  • CUSTOMERS.

We will process the personal data you provide through our web forms for the following purposes:

  • Managing the business relationship.
  • The provision of the services you have contracted with us.
  • Procedures related to the shipment and receipt of products purchased through this website.
  • Administrative, accounting, and tax management.
  • Respond to requests, complaints, and issues submitted through the contact channels available on our website.
  • To understand user behavior on the website in order to detect potential cyberattacks on our website.
  • If applicable, hold raffles.
  • Where applicable, we may send you marketing communications regarding the goods or services that are part of our business, and/or news or newsletters related to our industry.
  • To comply with the legal obligations that are directly applicable to us and govern our business activities.
  • To protect and exercise our rights or respond to claims of any kind.

LEGAL BASIS FOR DATA PROCESSING.

  • USERS/VISITORS TO THE CONTROLLER'S WEBSITE.
  • In the consent you have given us to process your data for the purposes indicated. Refusal to provide your personal information will make it impossible to process your data for the purposes mentioned.
  • To comply with the legal obligations that apply to us. In this case, the data subject may not object to the processing of personal data.
  • In our legitimate interest in protecting our reputation, business, and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although you may, if applicable, exercise the rights set forth in Section 8 of this policy
  • CUSTOMERS.
  • Performance of a contract to which the party is a party, or implementation of precontractual measures. Refusal to provide your personal information will make it impossible to process your data for the purposes mentioned.
  • In the consent you have given us to process your data for purposes other than the development or performance of the existing contract. Refusal to provide your personal information will make it impossible to process your data for the purposes mentioned.
  • To comply with the legal obligations that apply to us. In this case, the data subject may not object to the processing of personal data.
  • In our legitimate interest in protecting our reputation, business, and track record by preventing attacks on our website. In this case, the data subject may not object to the processing of personal data, although you may, if applicable, exercise the rights set forth in Section 8 of this policy

DATA RETENTION PERIODS OR CRITERIA.

The personal data provided will be retained for as long as necessary to fulfill the purposes for which it was originally collected.

Once the data is no longer necessary for the processing in question, it will be kept properly blocked so that, if necessary, it can be made available to the competent public administrations and agencies, judges and courts, or the Public Prosecutor’s Office, in accordance with the statute of limitations for any legal actions that may arise from the relationship with the customer and/or the legally prescribed retention periods.

Data retention period:

  • THE CIVIL CODE.  Between 5 and 15 years, depending on the case, in accordance with the provisions of Article 1964.2 of the aforementioned statute.
  • THE COMMERCIAL CODE. For a period of 6 years, in accordance with the provisions of Article 30 of the aforementioned law. This applies to business records related to (invoices issued and received, receipts, corrected invoices, bank documents, etc.). 
  • THE GENERAL TAX LAW. For 4 years, in accordance with the provisions of Articles 66 through 70 of the aforementioned law. This applies to information related to tax obligations.
  • AUTOMATED DECISIONS AND PROFILING.

The website does not make automated decisions or engage in profiling.

  • RECIPIENTS.

During the period in which your personal data is being processed, the organization may disclose your data to the following recipients:

  • Judges and Courts.
  • State Security Forces and Law Enforcement Agencies.
  • Other competent public authorities or agencies, when the data controller has a legal obligation to provide the personal data.

Banks and Financial Institutions, should they hire us.

  • INTERNATIONAL DATA TRANSFERS.

The organization does not engage in any international data transfers.

  • RIGHTS.

Interested parties may exercise the following rights at any time and completely free of charge: access, rectification, and erasure, as well as the right to request that the processing of your personal data be restricted, to object to such processing, to request the portability of your personal data (provided it is technically feasible), or to withdraw your consent, and, where applicable, when appropriate, unless they are subject to a decision based solely on automated processing, including profiling. 

To do so, you may use the forms provided by the organization or send a written request to the mailing address or email address listed above. In any case, your request must be accompanied by a photocopy of your national ID card or equivalent document to verify your identity. 

If you feel that your rights regarding the protection of your personal data have been violated—especially if you have not received a satisfactory resolution regarding the exercise of your rights—you may file a complaint with the competent data protection supervisory authority. (Spanish Data Protection Agency), through its website: www.agpd.es.

In accordance with the provisions of Article 21 of Law 34/2002 on Information Society Services and Electronic Commerce, if you no longer wish to receive information about our services, you may unsubscribe by sending an email to floressueca13@gmail.com with the subject line  “”WITHDRAWALS" or by doing click in the email section *to unsubscribe*.

  • ACCURACY OF THE DATA.

The data subject warrants that the information provided is true, accurate, complete, and up to date; and agrees to report any changes to the information provided through the channels established for this purpose and indicated in section one of this policy. The data subject shall be liable for any damages or losses, whether direct or indirect, that may result from a breach of this obligation.

In the event that the user provides data regarding third parties, the user declares that he or she has obtained the consent of the individuals concerned and agrees to convey to them the information contained in this clause, thereby releasing the organization from any liability arising from failure to comply with this obligation.

Last revised: JULY 13, 2022

Cookie Policy

The purpose of this policy is to inform data subjects about the cookies used by this website in accordance with the provisions of Law 34/2002 of July 11 on Information Society Services and Electronic Commerce,  and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016.

1. USE OF COOKIES. WHAT ARE COOKIES?

Cookies are files that are downloaded to your computer, smartphone, or tablet when you access certain websites. The use of cookies offers numerous advantages in the provision of Information Society services, since, among other things: (a) it facilitates the user’s navigation of the Website; (b) it facilitates the user’s access to the various services offered by the Website; (c) it saves the user from having to reconfigure general, predefined settings each time they access the Website; (d) it helps improve the Website’s performance and the services provided through it, following an analysis of the information obtained via the installed cookies; (e) they allow a Website, among other things, to store and retrieve information about a user’s or their device’s browsing habits and, depending on the information they contain and how the user uses their device, they may be used to recognize the user.

Most browsers accept cookies by default, and regardless of this, you can enable or disable temporary or persistent cookies in the security settings.

Please note that in order to use this website and enjoy a better browsing experience, you must have cookies enabled, especially the technical cookies that are necessary for us to identify you as a registered user each time you access this website.

If you do not wish to receive cookies, please configure your web browser to delete them from your computer's hard drive, block them, or notify you when they are installed.

2. WHAT TYPES OF COOKIES DOES THIS WEBSITE USE?

Cookies Used on This Website.

In accordance with the guidelines of the Spanish Data Protection Agency, we will now detail the use of the cookies that this website uses, in order to provide you with as much information as possible.  

First-Party Cookies:

These are cookies that are sent to the user's device from a computer or domain managed by the publisher itself, from which the service requested by the user is provided.

Third-Party Cookies:

These are cookies that are sent to the user's device from a computer or domain that is not managed by the publisher, but rather by another entity that processes the data collected through the cookies.

Here is a list of the ones we use:

NameTypeSupplierPurposeDuration
Google Analytics:
_ga, _gat, _gid.
Analytics Cookies  GoogleThey are used to analyze the user's browsing experience and allow us to improve our website to better meet their needs. They typically remain in the user's browser for a certain period of time, until the cookies are deleted from the browser or the time set for their deletion expires. More information: https://support.google.com/analytics/answer/6004245?hl=es. Opt-Out: https://tools.google.com/dlpage/gaoptout_ga: 2 years;
_gat: session duration;
_gid: 1 day.
     

Fernando Javier Quiroz Aranda (Floristeria Sueca 13) assumes no responsibility, under any circumstances, for the content or accuracy of the policies and/or terms of use and privacy policies of third parties, including those linked to in this policy.

3. CONSENT

With regard to the use of cookies on this website, as described in the previous section, the user authorizes and consents to their use as follows: When the user accesses our website, they will see a notice indicating that the site uses cookies. The user may accept or reject the use of these cookies by clicking the “Accept” or “Accept All” button, or by managing their preferences through the settings in the control panel and/or their browser. If the user does not click the “Accept” button, does not configure their browser or the settings panel, and continues to browse the website of Fernando Javier Quiroz Aranda (Floristería Sueca 13) and use its services, the user accepts the use of the cookies necessary for this website.

4. HOW TO BLOCK OR DELETE STORED COOKIES

You can allow, block, or delete cookies stored on your device by adjusting your browser settings. You can find information on how to do this for the most common browsers at the links below:

Explorer: https://support.microsoft.com/es-es/kb/278835

Microsoft Edge: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy

Chrome:https://support.google.com/chrome/answer/95647?co=GENIE.Platform%3DDesktop&hl=esttp://support.google.com/chrome/bin/answer.py?hl=es&answer=95647

Firefox: http://support.mozilla.org/es/kb/Borrar%20cookies

Safari: http://support.apple.com/kb/ph5042.

Opera: https://help.opera.com/en/latest/web-preferences/#cookies

Please be advised, however, that disabling certain cookies may prevent or hinder your ability to browse the website or use the services offered on it.

4. AMENDMENTS

This cookie policy may be modified in accordance with applicable legal requirements or in order to bring it into compliance with the guidelines issued by the Spanish Data Protection Agency.

For this reason, we recommend that users periodically review our cookie policy.

When significant changes are made to this policy, we will, to the best of our ability, notify users of these changes by posting a notice on our website.

If you have any questions about this cookie policy, you can contact Fernando Javier Quiroz Aranda (Floristería Sueca 13) at the following email address: floressueca13@gmail.com

Last revised: July 13, 2022

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