Welcome to the Terms of Service and General Terms and Conditions of Purchase for the Sueca13 online store.
- General Terms and Conditions of Purchase and Acceptance
- Nature of the Online Store
- Online Store Operations
- Product Assortment and Pricing
- Completing the Purchase
- Order Fulfillment and Distribution
- Order Delivery and Returns
- Payment Methods
- Confidentiality and Security
- Force Majeure
- Governing Law and Jurisdiction
1. General Terms and Conditions of Purchase and Acceptance
These General Terms and Conditions of Purchase and Acceptance govern purchases made through our website, www.https://sueca13flores.com/
The identifying information for the store manager is as follows:
FERNANDO JAVIER QUIROZ ARANDA
13 Sueca St., Building 8, 4th Floor
ZIP Code 46006 VALENCIA
Tax ID Number: 24464233-F
When making a purchase in the store, customers will have the option to review the General Terms and Conditions of the online store at https://sueca13flores.com/
2. Nature of the online store.
The store is intended for end consumers, as defined by Law 26/1984 of July 19, the General Law for the Protection of Consumers and Users, and for the customer’s own use or consumption, or that of persons on whose behalf the customer is legally authorized to act. Therefore, the store’s services are not available to wholesalers, distributors, purchasing cooperatives, large retail chains, and other professional intermediaries.
In light of the foregoing, the resale of products purchased through the online store is strictly prohibited.
https://sueca13flores.com/ reserves the right to unilaterally modify, at any time and without prior notice, the layout and configuration of the store, as well as to suspend access to it temporarily or permanently.
3. Online Store Operations
3.1 Register with the store.
Customers who make a purchase on the website will be registered when they fill out the form that appears on the screen upon completing their purchase. From that moment on, they will be customers of https://sueca13flores.com/ and you will be added to our online customer database. You will always have access to all the services currently available on the website, as well as any others that may be added in the future. Once you register, you will receive a registration confirmation via email containing all your information and confirmation of your purchase request, and you will be able to enjoy all the benefits available to customers of https://sueca13flores.com/.
In any case, https://sueca13flores.com/ informs its users that whenever they make a purchase, they will receive a transactional email confirming their purchase of the products and confirming payment. We may also contact the user to inform them of any changes or updates related to their order.
On the other hand, https://sueca13flores.com/ may send commercial communications related to the products or services it offers, provided that you have given your express and specific consent by checking the box provided for that purpose or through any other expression of express consent.
Given the nature of the products we sell in our store (flowers and plants to be sent as gifts), it is very important to have as much information as possible—such as addresses and contact phone numbers—so that we can resolve any unforeseen issues as quickly and reliably as possible, both during order processing and delivery.
Customers may always exercise their right to modify or delete their information by sending an email to floressueca13@gmail.com or by calling 612483363.
3.2. Product Line and Pricing
https:// sueca13flores.com It offers a wide selection of flowers, plants, and all kinds of arrangements, as well as accessories. Customers can purchase these items from their computers without having to leave home.
https://sueca13flores.com/ We would like to inform you that the appearance of the products shown in the online store may vary slightly upon delivery, as these are handmade and natural products. Although we make them using the same pattern as the one shown on the website, the result will not always be an exact match.
However, https://sueca13flores.com/ guarantees the number of flowers and plant sizes as listed in the online store.
The prices of the products in the store include the applicable VAT. Fresh flowers, plants, and accessories (vases, stuffed animals, etc.) are subject to 21%, and chocolates are subject to 10%.
All product prices are always listed in euros.
https://sueca13flores.com/ reserves the right to unilaterally modify, at any time and without prior notice, the prices of the products displayed, as well as to suspend their sale or discontinue them temporarily or permanently.
3.3 Completing the Purchase
In our store, you'll find all the products that are available that day.
Every day, products that are out of stock or out of season are updated or removed, and new ones are added.
You can browse through the store's menus until you find the product you're looking for.
Finally, click the «Pay» button to complete the final steps and finalize your purchase.
3.4 Shipping an order to another location in Spain or elsewhere in the world.
If you would like to send flowers or plants outside the delivery area of https://sueca13flores.com/ Please contact us by phone at 612483363 or by email at floressueca13@gmail.com.
3.5 Order Fulfillment and Distribution
https://sueca13flores.com/ guarantees that all products on display are available; however, due to their nature, there may be variations in color or size, or the desired quantity may not be available. In that case https://sueca13flores.com/ will contact the customer to arrange any changes.
Depending on the type of purchase, all orders will be fulfilled in one of two ways:
Through the resources available at https://sueca13flores.com
For the rest of the country, please contact us by phone at 612483363 or by email.
In the first case, the customer can check the shipping surcharge that will apply to their purchase. This surcharge is based on the shipping rate tables according to the order’s destination.
In the second case, the customer should contact us by phone at 612483363 or via email.
https://sueca13flores.com/ reserves the right to unilaterally modify, in any case and without prior notice, the shipping rates for the delivery of the products sold.
3.6 Order Delivery and Returns.
a) Home delivery to the address you specify
This option allows us to deliver the order to the location specified by the customer and within the selected time slot in all towns within the delivery area of https://sueca13flores.com/.
Home delivery is handled either by external delivery companies or by our own staff, who are trained in handling flowers and plants.
For deliveries outside the service area of https://sueca13flores.com/, please contact us by phone at 612483363 or by email.
Delivery Times
The delivery schedule for orders in the delivery area of https://sueca13flores.com/ It is open from 10:00 a.m. to 8:00 p.m. Monday through Friday, and from 10:00 a.m. to 2:00 p.m. on Saturdays.
Orders to be picked up directly at our store can be picked up during business hours.
Under no circumstances https://sueca13flores.com/ will accept delivery schedules on specific holidays throughout the year.
There is a choice between «morning delivery» and «afternoon delivery»
For deliveries to other parts of the country or internationally, please contact us by phone at 612483363 or via email.
https://sueca13flores.com/ It assumes no liability for delays in the delivery of an order when such delays are not directly attributable to it, or in cases of force majeure as defined in Section 4 of these General Terms and Conditions.
Shipping costs.
Shipping costs vary depending on the order's destination. The total amount will always be displayed on the website when you complete your order.
Returns
In accordance with the provisions of Article 103 of Royal Legislative Decree 1/2007 of November 16, the General Law for the Protection of Consumers and Users, the customer may not return the item to https://sueca13flores.com/ fresh products if the return is not made within 24 hours of the order's delivery or pickup.
3.7 Payment Methods
Payment can be made using the following credit or debit cards:
Visa
Visa Electron
Mastercard
Maestro Card
4B
And any card that is part of the new, recently implemented «secure purchase» guarantee system.
We are constantly exploring ways to better secure online transactions. .
https://sueca13flores.com/ It guarantees the complete security of your transactions, as it uses the latest technological standards in terms of security protocols and systems.
https://sueca13flores.com/ You never have access to your card's numerical information; Caixa Popular manages this information and authorizes each payment for your purchases.
Soon, the «secure purchase» system will be mandatory. With each online purchase, you will be required to enter the secret number or password associated with your card—which only you should know—ensuring that no one can use your card number in a fraudulent transaction.
We will roll out this new service very soon, although it will be implemented gradually over the next two years by banks around the world. In Europe, Asia, and the Americas, the dates and timelines for full implementation have already been set.
3.8. Confidentiality and Security
https://sueca13flores.com/ maintains a policy of confidentiality regarding the data provided by its customers and is committed to protecting such data from the online store's customers.
In accordance with Law 34/2002 on Information Society Services and Electronic Commerce and in compliance with the provisions of Regulation (EU) 2016/67 of the European Parliament and of the Council of April 27, 2016, on the Protection of Personal Data, https://sueca13flores.com/ informs the User that personal data is being processed.
Data Controller:
AZUL ULTRAMARINO, S.L. (Sole Proprietorship)
Paseo Serra d’Espadà No. 6, Staircase 1, Apartment 5
46120 Alboraya ~ VALENCIA
Tax ID No. B98549637
email: floressueca13@gmail.com
The User agrees to the inclusion in our database of the data collected while browsing the website or provided by filling out any form that appears, as well as data derived from any business relationships that may arise. With respect to the data collected, the User may exercise the rights recognized in the new General Data Protection Regulation (GDPR), specifically the rights of access, rectification, erasure, and objection, as well as the right to withdraw consent for the transfer of their data or for any of the uses described. The rights referred to in the preceding paragraph may be exercised by the User by submitting a request addressed to
FERNANDO JAVIER QUIROZ ARANDA
13 Sueca Street, Door 8, 4th Floor
46006 ~ VALENCIA
Tax ID No. 24464233F
or by sending an email to the address floressueca13@gmail.com
https://sueca13flores.com/ declares that it has adopted all necessary and appropriate security measures in accordance with the provisions of EU Regulation 2016/679, which establishes security measures for automated files containing personal data.
However, https://sueca13flores.com/ may disclose, at the request of the competent authorities, personal data and any other information it holds in its computer systems, in accordance with the laws and regulations applicable to this case.
Under no circumstances, https://sueca13flores.com/ will disclose the content of such information to marketing companies and services, commercial databases, and third parties engaged in advertising, mass-marketing lists, or activities related to spam and the like.
4. Force Majeure
Force majeure is understood to include, but is not limited to, the following:
I- Any event that is impossible to foresee, or that, even if foreseen or foreseeable, was unavoidable.
II. Errors when accessing the various web pages of the store's https://sueca13flores.com/.
III. Errors in the power or telephone network supply.
IV. Damage caused by third parties or attacks on our website (viruses, hackers, etc.) that affect the quality of service and for which we are not responsible https://sueca13flores.com/ nor the user.
V. Failures in the transmission, distribution, storage, or delivery through third parties of the products available in the online store at https://sueca13flores.com/.
VI. Fires
VII. Floods or Earthquakes
VIII. Strikes, labor disputes, or other social unrest that prevent the supply of products and, consequently, the fulfillment of the obligations of https://sueca13flores.com/.
IX—Shortages or limited availability of fuel or electricity.
X- Accident
XI. Armed Conflicts
XII. Commercial or other types of seizures.
XIII—Frosts or droughts that prevent the proper supply of flowers or plants.
XIV—Any government regulation.
5. Governing Law and Jurisdiction
These General Terms and Conditions of Purchase shall be interpreted in accordance with Spanish law.
For dispute resolution, you can access the following Europa platform online:
https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=ES
FERNANDO QUIROZ ARANDA
13 Sueca Street, Door 8, 4th Floor
46006 ~ VALENCIA
Tax ID No. 24464233-F
